"committed to providing the highest quality customer service"

Internet Marketing company in Lincoln with Investors in People status

Friday, 28 September 2012

About our 0845 Numbers

Continuing the theme of last week’s blogpost, we’re going to focus on our 0845 numbers this week. 0845 numbers are known as “low call numbers” – this means that the cost of the call is low, and around the same price as a local call – between 3 and 5p per minute depending on the service provider when calling from a landline, and vary according to your network when you call from a mobile phone.

Unlike 0800 numbers, the owners of 0845 numbers don’t pay to receive calls if the number is pointed to a landline. However, if it is pointed to a mobile then you pay 8p + VAT per minute, and 27p + VAT if on the 3 Mobile Network.  With our 0845 numbers you just pay a one of set up fee of £5 + VAT (£9.99 + VAT if you are pointing the 0845 number to a mobile), and then a monthly rental of £5 + VAT.

An 0845 number is a non-geographic number (NGN), meaning the code doesn’t link it to any geographical area in the UK. This means that 08 numbers are often considered to be “national” numbers, and can make a company appear to be a nationwide company rather than a local one, making a business look larger than it actually is.

Friday, 14 September 2012

About our 0800 Numbers

Having looked at the range of extra features that we offer, this week we’re going to start looking at the different numbers we offer. Firstly, we’re going to look at 0800 numbers. To clear up any confusion, 0800 numbers are free to call when you phone them from a landline. This is why they are often called freephone numbers. If you phone a number starting with 0800 from your landline phone, you will not be charged for the call. If you phone an 0800 number from your mobile phone, your mobile provider will charge you for the call, although OFCOM is looking at changing that.

You can point your 0800 number to any existing landline or mobile phone number. If it is pointing at a landline, the recipient pays 2.9p + VAT per minute to receive the call, whilst the caller doesn’t pay anything, which is a great way of encouraging calls to your business. 0800 to mobile is more expensive. We charge £5 + VAT set up (£9.99 + VAT for 0800 to mobile) and then £5 + VAT monthly rental. We only require 30 days written notice to cancel.  We use per second rather than per minute billing. Check out our website to find out more!

DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP Tel: 0800 046 1688 Email: info@dbs-uk.co.uk


Welcome to DBS Telecoms.

We provide 0800, 0844 and 0845 numbers along with virtual local numbers for 500 UK towns and cities including London.

We were established 1986 and are an investors in people company and a member of the chamber of commerce.

A lot of people get confused about what type of number to buy so don't worry – we're here to help.

You can get information and costs by clicking on any of the pages in this menu

We'll gladly answer any questions you have Monday to Friday between 9 and 5.30pm.

Please use the number at the top of the screen or chat to us free online by clicking on the box just here.

There is no long term contract – only 30 days notice is required if you decide it's not for you.

If you order an 0800, 0844 or 0845 number between 9am and 5pm Monday to Friday we will connect it within minutes and call you to test the number.

Our numbers can be pointed to a landline or a mobile phone.

We have a selection of memorable numbers and also an environmentally friendly fax to email service where faxes are sent to your pc as emails.

Don't forget to look at the extra features section in the left hand menu (points down to the right) and also our call answering service.