"committed to providing the highest quality customer service"

Internet Marketing company in Lincoln with Investors in People status

Friday, 28 January 2011

0800 Numbers Can Make Sure Your Business Never Misses Another Call

Many DBS Telecoms customers that own 0800 numbers are really excited about a new feature that is able to divert all incoming calls if your lines are busy or if there is no answer.

This feature is called "Divert calls on Busy or No Answer" or DOBNA for short.

Simply put it means your company can make sure it will never miss another phone call.

A custom plan can be set up which can involve up to 5 separate telephone numbers. The plan can include landline numbers, mobile phone numbers and answer phones. You can choose how many seconds the call rings at each number before it rolls over to the next number on the custom plan. This means your incoming phone calls follow you around wherever you may be.

Read the full DBS Telecoms article on Ezine by clicking here

Tuesday, 25 January 2011

What Is An 0845 Number?

At DBS Telecoms we get asked lots of questions every day about the 0845 numbers that we provide.

Many people are confused by 0845 numbers so we decided to write an article to clear things up for our customers.

Premium rate numbers such as 0871 are often charged at a higher rate than normal for the caller. 0845 numbers were put in the place of 0345 and 0645 prefixes, and usually cost the same as local call rates. However, in some cases, such as when calling from a mobile phone, they can cost more.

Typically, 0845 numbers are used for business service departments and public sector organisations. One example of this would be a retail store. A caller will phone the 0845 number and then be directed to their nearest store determined by the origin of the call. This is known as a geographic call plan.

0845 numbers are usually issued privately from telecoms resellers with the option to have extra features to increase customer satisfaction or for various other reasons. For businesses, such premium rate services are beneficial. In terms of communication, a company can advertise just one number rather than having multiple to allocate to different departments or regions for example.

Read the full article by clicking here

Monday, 24 January 2011

How 0800 numbers can make sure your business doesn't miss call

An 0800 number from DBS Telecoms can mean that your business will never, ever miss another call.

Missing out on business from existing or potential customers can prove to be an expensive exercise.

Click here to read the DBS Telecoms Press Release on PR Log's website.

Wednesday, 19 January 2011

DBS Telecoms Director Turns Poet/Comedian

David Clarke - a director of DBS Telecoms has published online his first "humorous" poem on Ezone.com.

Staff at DBS don't think he needs to quit his day job yet.

Read his feeble efforts on Ezine (the world famous article site) by clicking here.

Tuesday, 18 January 2011

0800 Prank Calls – Hilarious Or Harmful?

Prank callers can be the "occupational hazard" for the owners of Freephone 0800 phone numbers.

Many 0800 prank callers activate the withheld facility which is provided by service suppliers to maintain their anonymity. Therefore, one way of avoiding receiving these calls is to avoid answering withheld numbers, although this comes with disadvantages. You may dismiss a withheld call and accidentally ignore a potential customer, so it is important you understand the risks involved when choosing not to answer a telephone call.

Click here to read the full article.

Thursday, 6 January 2011

Vulgar words banned from text messages in China

More than 600 words are allegedly filtered out of text messages sent within China claims SMS service company Boer.

The so-called vulgar terms include:
"dog shit"
"adult movie"
"chat chat"

Some terms which are banned may seem quite innocent such as:
"waiting for you"

Some other allegedly banned terms include "telling the truth" and "public opinion".

These terms are said to have been banned by China Telecom, China Mobile and China Unicom.

DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP Tel: 0800 046 1688 Email: info@dbs-uk.co.uk


Welcome to DBS Telecoms.

We provide 0800, 0844 and 0845 numbers along with virtual local numbers for 500 UK towns and cities including London.

We were established 1986 and are an investors in people company and a member of the chamber of commerce.

A lot of people get confused about what type of number to buy so don't worry – we're here to help.

You can get information and costs by clicking on any of the pages in this menu

We'll gladly answer any questions you have Monday to Friday between 9 and 5.30pm.

Please use the number at the top of the screen or chat to us free online by clicking on the box just here.

There is no long term contract – only 30 days notice is required if you decide it's not for you.

If you order an 0800, 0844 or 0845 number between 9am and 5pm Monday to Friday we will connect it within minutes and call you to test the number.

Our numbers can be pointed to a landline or a mobile phone.

We have a selection of memorable numbers and also an environmentally friendly fax to email service where faxes are sent to your pc as emails.

Don't forget to look at the extra features section in the left hand menu (points down to the right) and also our call answering service.