"committed to providing the highest quality customer service"

Internet Marketing company in Lincoln with Investors in People status

Thursday, 23 December 2010

Ofcom to make calls to 0800 numbers from a mobile free

If you ever thought you were being ripped off by mobile phone providers when you pay through the nose to call an 0800 number when the same call made from a landline is free - then Ofcom agrees.

Ofcom looks set to change things very soon after a consultation period.

Here are two alarming facts surrounding 0800 numbers:
  • In 2009 people in the UK paid a staggering £1.9 billion calling 0800 numbers from mobile phones
  • The average cost to call an 0800 number from a mobile phone was a cool 40 pence per minute

Read more in this DBS Telecoms press release:
Calls to 0800 Numbers From A Mobile To Be Made Free

Local Numbers For Over 470 UK Towns and Cities

You can now order local numbers for over 470 UK towns and cities through the DBS Telecoms website.

These virtual local phone numbers can be "pointed" to a landline, mobile phone and can even be used for a green, environmentally friendly fax to email service.

If local numbers are ordered online before 5pm thay can usually be connected that day.

Please browse through our selection of local numbers:
local number to landline phone numbers
local number to mobile phone numbers
local number fax to email phone numbers

Monday, 20 December 2010

Telecoms Companies Forge Ahead With Social Media

It seems the social aspect of business has become more and more relevant with social media sites such as Facebook and Twitter. Maintaining online updates with the latest news will ensure good communication between you and your clients.

Social interaction and personal relevance when it comes to service is becoming more and more important with online businesses. Small, medium-sized and rising telecoms companies, also known as SMARTs, have become increasingly aware of this and are miles ahead when it comes to social media involvement.

Read more in a special DBS Telecoms press release

Friday, 17 December 2010

Ofcom considers making calls to 0800 numbers free from mobile phones

DBS Telecoms welcomes Ofcom's proposals to make calls to 0800 numbers from a mobile phone free.

David Clarke, a director of DBS Telecoms welcomes Ofcom’s proposals  - “ I am pleased to see that Ofcom proposes to simplify the 0800 number pricing structure – it can only be good for our industry” he commented.

Ofcom’s chief executive, Ed Richards, stated: "There is clear evidence of widespread uncertainty and confusion about the cost of calling these numbers. Consumers need to have far more transparency about the price they are going to pay for calls so that they can make more informed choices and so competition can work more effectively. Making 0800 free from a mobile and giving people clarity about what they are paying for will improve transparency, improve competition and enhance trust in these important services."

Read more in a special DBS Press Release

Tuesday, 14 December 2010

Dec 2010: DBS Releases Report on 0800 FAQ's

DBS Telecoms recently analysed data received from its customer phone enquiries regarding 0800 phone numbers and have made this report available online as a series of frequently asked questions - FAQ’s. The data was collected over a one year period.
The 0800 Number Frequently Asked Questions will serve as a handy guide for any small, medium or large UK based business that is considering using an 0800 freephone number for marketing or customer service purposes. The answers that accompany the frequently asked questions will be of great benefit also to business owners and marketing professionals.

Monday, 13 December 2010

How To Buy 0845 Numbers Online...

The lastest in a series of articles written by David Clarke of DBS Telecoms concerns 0845 numbers.

There are many more options available to businesses for 0845 phone numbers than you may think including fax numbers and an environmentally friendly fax to email service.

David commented that "For businesses, having an 0845 number has proved beneficial, especially with the extra features you can have to increase your level of service. However, with online today, always remember to do your research."

You can read the full press release here entitled How To Purchase An 0845 Number Online

Thursday, 9 December 2010

DBS Report Increase In 0845 Sales

Despite the gloom surrounding the current economic climate combined with the vice like grip that the arctic weather has had on the UK economy the sales of 0845 numbers has continued to rise.
DBS Telecoms inLincolnshire are one company who have benefited from this trend.
“We have achieved solid growth with our 0845 customer base – in fact we are up 19.3% on last year’s sales volume” said DBS Telecoms director Chrissy Clarke who unveiled the buck against the trend at the end of DBS Telecoms first quarter.
There are several plausible explanations....
Click on the link below to read more about this in a special DBS Telecoms Press Release:

Take That Call Traffic

As you may be aware, Take That will be releasing additional tickets and dates for their forthcoming tour on Friday 10 December 2010. The last time Take That tickets went on sale on 29 October we saw unprecedented call volumes – 16 times greater than normally expected. Unfortunately, this resulted in congestion on the network for a short period of time.

We anticipate significant demand again and want to advise you in advance that our carriers will take every step to protect all customers on the network during this time. Whilst they have sufficient network capacity, they have plans in place to monitor the traffic and will employ stringent traffic management measures to protect the network as far as possible against any peaks in demand.

Wednesday, 8 December 2010

0800 Numbers - the absolute basics

DBS Telecoms gets a huge amount of incoming calls from potential 0800 number customers who have questions.
When choosing a freephone number, we feel it is important for our customers to get as much info as possible on the basics so you can determine if 0800 is right for you and what it can do for you.
The most commonly asked questions are:
Will 0800 number increase the number of calls I receive?
Yes definitely - what better incentive can you offer  than  a free phone call?
How much do 0800 numbers cost?
Definitely shop around but read the small print!

You can read more in this DBS Telecoms article.

Tuesday, 7 December 2010

Follow DBS Telecoms onTwitter


Please follow DBS Telecoms on Twitter to keep up with all our latest special offers and deals.

DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP Tel: 0800 046 1688 Email: info@dbs-uk.co.uk


Welcome to DBS Telecoms.

We provide 0800, 0844 and 0845 numbers along with virtual local numbers for 500 UK towns and cities including London.

We were established 1986 and are an investors in people company and a member of the chamber of commerce.

A lot of people get confused about what type of number to buy so don't worry – we're here to help.

You can get information and costs by clicking on any of the pages in this menu

We'll gladly answer any questions you have Monday to Friday between 9 and 5.30pm.

Please use the number at the top of the screen or chat to us free online by clicking on the box just here.

There is no long term contract – only 30 days notice is required if you decide it's not for you.

If you order an 0800, 0844 or 0845 number between 9am and 5pm Monday to Friday we will connect it within minutes and call you to test the number.

Our numbers can be pointed to a landline or a mobile phone.

We have a selection of memorable numbers and also an environmentally friendly fax to email service where faxes are sent to your pc as emails.

Don't forget to look at the extra features section in the left hand menu (points down to the right) and also our call answering service.