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Tuesday, 25 January 2011

What Is An 0845 Number?

At DBS Telecoms we get asked lots of questions every day about the 0845 numbers that we provide.

Many people are confused by 0845 numbers so we decided to write an article to clear things up for our customers.

Premium rate numbers such as 0871 are often charged at a higher rate than normal for the caller. 0845 numbers were put in the place of 0345 and 0645 prefixes, and usually cost the same as local call rates. However, in some cases, such as when calling from a mobile phone, they can cost more.

Typically, 0845 numbers are used for business service departments and public sector organisations. One example of this would be a retail store. A caller will phone the 0845 number and then be directed to their nearest store determined by the origin of the call. This is known as a geographic call plan.

0845 numbers are usually issued privately from telecoms resellers with the option to have extra features to increase customer satisfaction or for various other reasons. For businesses, such premium rate services are beneficial. In terms of communication, a company can advertise just one number rather than having multiple to allocate to different departments or regions for example.

Read the full article by clicking here

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DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP Tel: 0800 046 1688 Email: info@dbs-uk.co.uk


Welcome to DBS Telecoms.

We provide 0800, 0844 and 0845 numbers along with virtual local numbers for 500 UK towns and cities including London.

We were established 1986 and are an investors in people company and a member of the chamber of commerce.

A lot of people get confused about what type of number to buy so don't worry – we're here to help.

You can get information and costs by clicking on any of the pages in this menu

We'll gladly answer any questions you have Monday to Friday between 9 and 5.30pm.

Please use the number at the top of the screen or chat to us free online by clicking on the box just here.

There is no long term contract – only 30 days notice is required if you decide it's not for you.

If you order an 0800, 0844 or 0845 number between 9am and 5pm Monday to Friday we will connect it within minutes and call you to test the number.

Our numbers can be pointed to a landline or a mobile phone.

We have a selection of memorable numbers and also an environmentally friendly fax to email service where faxes are sent to your pc as emails.

Don't forget to look at the extra features section in the left hand menu (points down to the right) and also our call answering service.