Many businesses choose to have an 0800 number because they are free for their customers to phone from a landline. The business, rather than the customer, pays to receive the call, which is a fantastic marketing tool if the business can afford to do it. However, not all small businesses or start up businesses can afford to pay the cost of receiving their telephone calls.
That is why 0844 is a great alternative. Your customers only pay 5p per minute to make the call to you from a landline, so not a premium rate, and you then receive 2p per minute of that charge as a rebate. This is a fantastic option for SMEs as it means they don’t have to pay for their calls, but instead get some money back which helps provide a top up to their income, especially if they receive lots of calls.
0844 still has the other benefits that 0800 numbers give small businesses. It is a non-geographic number and so makes the business appear to be a national company rather than a small local company operating only in one area and only providing services to that area. You can also add all the extra features to 0844 that you can to 0800, including call whisper, the “press 1 for sales” service, and call queuing. For small businesses and start up businesses, 0844 is worth considering.