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Wednesday, 3 August 2011

DBS adds voice samples to its Extra Features page

DBS Telecoms in Lincolnshire is always looking to improve the products it offers to its customers. As part of this, they have now added a variety of male and female voice samples to its Extra Features pages on its website so that customers can choose what sort of voice they would like as part of their extra features. 
 
This includes female and male voices as sample “call whispers”. Call whispers are short recorded messages which you can have added to your 0800, 0845, 0844 or local number to let you know which number the person on the end of the phone is calling. For example, if your 0800 number is pointing to a mobile or landline phone which you also use for personal calls, then a call whisper can be placed on your 0800 number to say “0800 number business call” so that you know to answer the phone in a professional way rather than a casual way. Likewise, if you have several virtual local numbers, call whispers can be put on them so that you answer the phone with the correct area and know what area you are meant to be in. DBS is currently offering a free 30 day trial on call whispers.

 
Voice recording samples have also been added for the Greeting Message feature, the “Press 1 For Sales” feature, the Voicemail feature and the Call Queuing feature. David Clarke, Director of DBS, said: “I think it’s very important that our customers get a choice of voices for these features, as often it is this voice which is the first port of call for our customers customers. When someone phones them, the first voice they will hear will be that greeting message, or that “Press 1 for Sales” message. It therefore says a lot to their customers about their company, so we want to get this right for our customers”.


DBS also offers a range of other features for its 0800, 0845, 0844 and virtual local numbers, including a call recording feature which allows you to record all your calls, and fax to email numbers which send faxes directly to your email inbox.

 
To listen to the voice samples, visit the DBS Extra Features page.

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DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP Tel: 0800 046 1688 Email: info@dbs-uk.co.uk

Hi.

Welcome to DBS Telecoms.

We provide 0800, 0844 and 0845 numbers along with virtual local numbers for 500 UK towns and cities including London.

We were established 1986 and are an investors in people company and a member of the chamber of commerce.

A lot of people get confused about what type of number to buy so don't worry – we're here to help.

You can get information and costs by clicking on any of the pages in this menu

We'll gladly answer any questions you have Monday to Friday between 9 and 5.30pm.

Please use the number at the top of the screen or chat to us free online by clicking on the box just here.

There is no long term contract – only 30 days notice is required if you decide it's not for you.

If you order an 0800, 0844 or 0845 number between 9am and 5pm Monday to Friday we will connect it within minutes and call you to test the number.

Our numbers can be pointed to a landline or a mobile phone.

We have a selection of memorable numbers and also an environmentally friendly fax to email service where faxes are sent to your pc as emails.

Don't forget to look at the extra features section in the left hand menu (points down to the right) and also our call answering service.