Wednesday, 3 August 2011
DBS adds voice samples to its Extra Features page
DBS Telecoms in Lincolnshire is always looking to improve the products it offers to its customers. As part of this, they have now added a variety of male and female voice samples to its Extra Features pages on its website so that customers can choose what sort of voice they would like as part of their extra features.
This includes female and male voices as sample “call whispers”. Call whispers are short recorded messages which you can have added to your 0800, 0845, 0844 or local number to let you know which number the person on the end of the phone is calling. For example, if your 0800 number is pointing to a mobile or landline phone which you also use for personal calls, then a call whisper can be placed on your 0800 number to say “0800 number business call” so that you know to answer the phone in a professional way rather than a casual way. Likewise, if you have several virtual local numbers, call whispers can be put on them so that you answer the phone with the correct area and know what area you are meant to be in. DBS is currently offering a free 30 day trial on call whispers.
Voice recording samples have also been added for the Greeting Message feature, the “Press 1 For Sales” feature, the Voicemail feature and the Call Queuing feature. David Clarke, Director of DBS, said: “I think it’s very important that our customers get a choice of voices for these features, as often it is this voice which is the first port of call for our customers customers. When someone phones them, the first voice they will hear will be that greeting message, or that “Press 1 for Sales” message. It therefore says a lot to their customers about their company, so we want to get this right for our customers”.
DBS also offers a range of other features for its 0800, 0845, 0844 and virtual local numbers, including a call recording feature which allows you to record all your calls, and fax to email numbers which send faxes directly to your email inbox.
To listen to the voice samples, visit the DBS Extra Features page.
This includes female and male voices as sample “call whispers”. Call whispers are short recorded messages which you can have added to your 0800, 0845, 0844 or local number to let you know which number the person on the end of the phone is calling. For example, if your 0800 number is pointing to a mobile or landline phone which you also use for personal calls, then a call whisper can be placed on your 0800 number to say “0800 number business call” so that you know to answer the phone in a professional way rather than a casual way. Likewise, if you have several virtual local numbers, call whispers can be put on them so that you answer the phone with the correct area and know what area you are meant to be in. DBS is currently offering a free 30 day trial on call whispers.
Voice recording samples have also been added for the Greeting Message feature, the “Press 1 For Sales” feature, the Voicemail feature and the Call Queuing feature. David Clarke, Director of DBS, said: “I think it’s very important that our customers get a choice of voices for these features, as often it is this voice which is the first port of call for our customers customers. When someone phones them, the first voice they will hear will be that greeting message, or that “Press 1 for Sales” message. It therefore says a lot to their customers about their company, so we want to get this right for our customers”.
DBS also offers a range of other features for its 0800, 0845, 0844 and virtual local numbers, including a call recording feature which allows you to record all your calls, and fax to email numbers which send faxes directly to your email inbox.
To listen to the voice samples, visit the DBS Extra Features page.
Labels:
call whisper,
extra features
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