"committed to providing the highest quality customer service"

Internet Marketing company in Lincoln with Investors in People status

Friday, 18 January 2013

0845 numbers: the perfect phone number compromise

DBS NumbersQuite often when businesses are deciding which phone number to have for their company, they are stuck choosing between two extremes.

The first option is freephone 0800 numbers, which means the company would foot the bill for the calls received so that the customer, if phoning from a landline, doesn’t have to pay for the call.

The second option is charging the customer a higher rate to phone in, with some of the money from the call going to the company, a helpful top up to a company’s income in a tough economic climate.

However, there is a middle route, which is sometimes forgotten about or overlooked: an 0845 number.

Like the other options, 0845 is a non-geographic number, which means the 08 code doesn’t indicate your geographical location. This therefore gives your company the appearance of a national company, rather than a company that only does business in a specific local geographical location.

Unlike 0800 numbers, you don’t have to pay to receive the call, and unlike premium rate numbers, your customers don’t pay a huge amount to make the call. 0845 numbers are known as lo-call or low-call numbers, meaning the cost to call them from a landline is low, the same price as a local call. Therefore, your customers don’t have to pay much to make the call if using a landline, and you don’t have to pay anything to receive the call. A perfect compromise!

No comments:

Post a Comment

DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP Tel: 0800 046 1688 Email: info@dbs-uk.co.uk


Welcome to DBS Telecoms.

We provide 0800, 0844 and 0845 numbers along with virtual local numbers for 500 UK towns and cities including London.

We were established 1986 and are an investors in people company and a member of the chamber of commerce.

A lot of people get confused about what type of number to buy so don't worry – we're here to help.

You can get information and costs by clicking on any of the pages in this menu

We'll gladly answer any questions you have Monday to Friday between 9 and 5.30pm.

Please use the number at the top of the screen or chat to us free online by clicking on the box just here.

There is no long term contract – only 30 days notice is required if you decide it's not for you.

If you order an 0800, 0844 or 0845 number between 9am and 5pm Monday to Friday we will connect it within minutes and call you to test the number.

Our numbers can be pointed to a landline or a mobile phone.

We have a selection of memorable numbers and also an environmentally friendly fax to email service where faxes are sent to your pc as emails.

Don't forget to look at the extra features section in the left hand menu (points down to the right) and also our call answering service.