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Friday, 27 April 2012

Call Recording feature for accurate records of your phone calls

Continuing our look at our extra features, one of our most exciting features is our call recording feature. With this feature, we record your inbound phone calls for you, and then forward the recording to your chosen email address as soon as the call is finished.

We can record a selection of your calls (for example, if you just want samples to use for training purposes), all of your calls (the most popular choice of people who use this feature), or you can choose during the call when you want to start recording – so for example if you think the call doesn’t need to be recorded, but half way through you start going into detail, you might change your mind and start recording it.

You listen to the call through your computer, where you can store it and refer back to it when needed, in computer files with other related documents. It costs £5 + VAT to set up this feature, and then a monthly rental of £5 + VAT.  This feature is available on all DBS Chess Telecoms 0800 numbers, 0845 numbers, 0844 numbers, virtual local numbers and virtual London numbers.

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DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP Tel: 0800 046 1688 Email: info@dbs-uk.co.uk

Hi.

Welcome to DBS Telecoms.

We provide 0800, 0844 and 0845 numbers along with virtual local numbers for 500 UK towns and cities including London.

We were established 1986 and are an investors in people company and a member of the chamber of commerce.

A lot of people get confused about what type of number to buy so don't worry – we're here to help.

You can get information and costs by clicking on any of the pages in this menu

We'll gladly answer any questions you have Monday to Friday between 9 and 5.30pm.

Please use the number at the top of the screen or chat to us free online by clicking on the box just here.

There is no long term contract – only 30 days notice is required if you decide it's not for you.

If you order an 0800, 0844 or 0845 number between 9am and 5pm Monday to Friday we will connect it within minutes and call you to test the number.

Our numbers can be pointed to a landline or a mobile phone.

We have a selection of memorable numbers and also an environmentally friendly fax to email service where faxes are sent to your pc as emails.

Don't forget to look at the extra features section in the left hand menu (points down to the right) and also our call answering service.