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Wednesday, 4 April 2012

OFCOM plans 0800 numbers to be free from mobile phones

OFCOM has today announced that calls to 0800 numbers could become free from mobile phones as part of its proposals to simplify call charges to help consumers.

Announcing the plans, OFCOM said: “This major step is part of detailed plans to tackle consumer confusion about how much it costs to call businesses, public services and other organisations on 03, 08, 09 and 118 numbers. Currently, the vast majority of 0800 phone numbers incur a charge for mobile callers of up to 21p a minute. Under today’s proposals, calls to 0800 numbers from a mobile would be free for consumers, in line with landlines”.

Both consumers and providers of 0800 numbers have long been campaigning for 0800 numbers to be free from mobiles. 0800 numbers are meant to be freephone numbers, but with more and more people using mobile phones to make calls on, it has made that description increasingly harder to use without listing the exceptions.

The proposals aim to clarify and simplify exactly what the different 08, 09 and 118 numbers are and how much you are charged to use them, as well as restore trust and confidence in freephone numbers. Freephone numbers actually being free for the person making the call, whether it’s from a landline or mobile phone would go a long way towards clearing up confusion, restoring faith, and encouraging more people to phone businesses thus increasing trade for them.

To read the full OFCOM press release, click here.

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DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP Tel: 0800 046 1688 Email: info@dbs-uk.co.uk


Welcome to DBS Telecoms.

We provide 0800, 0844 and 0845 numbers along with virtual local numbers for 500 UK towns and cities including London.

We were established 1986 and are an investors in people company and a member of the chamber of commerce.

A lot of people get confused about what type of number to buy so don't worry – we're here to help.

You can get information and costs by clicking on any of the pages in this menu

We'll gladly answer any questions you have Monday to Friday between 9 and 5.30pm.

Please use the number at the top of the screen or chat to us free online by clicking on the box just here.

There is no long term contract – only 30 days notice is required if you decide it's not for you.

If you order an 0800, 0844 or 0845 number between 9am and 5pm Monday to Friday we will connect it within minutes and call you to test the number.

Our numbers can be pointed to a landline or a mobile phone.

We have a selection of memorable numbers and also an environmentally friendly fax to email service where faxes are sent to your pc as emails.

Don't forget to look at the extra features section in the left hand menu (points down to the right) and also our call answering service.