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Friday, 22 June 2012

Welcome your callers with our greeting message

One of the extra features that you can add to your number package with DBS Chess is the Greeting Message feature. It is a relatively simple feature, but used correctly can make your business appear friendly, caring and professional.

Quite simply, it is a recording that the customer hears when they phone your number which can say whatever you want it to say. So, for example it might say “thank you calling our company, your call is important to us and will be answered shortly”, or “Welcome to our business, a member of our staff will be available to help you as soon as possible”. 

There is no end to the potential messages you could play, all of which are a great alternative to a continuously ringing phone. After a certain amount of time, callers get fed up with just a continuous ring and hang up, but if they have heard a voice, even though it is recorded, they feel they can expect someone to pick up and that something is being done about their call. The message is also the first interaction they have with your company, so the right tone can make a good first impression.

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DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP Tel: 0800 046 1688 Email: info@dbs-uk.co.uk


Welcome to DBS Telecoms.

We provide 0800, 0844 and 0845 numbers along with virtual local numbers for 500 UK towns and cities including London.

We were established 1986 and are an investors in people company and a member of the chamber of commerce.

A lot of people get confused about what type of number to buy so don't worry – we're here to help.

You can get information and costs by clicking on any of the pages in this menu

We'll gladly answer any questions you have Monday to Friday between 9 and 5.30pm.

Please use the number at the top of the screen or chat to us free online by clicking on the box just here.

There is no long term contract – only 30 days notice is required if you decide it's not for you.

If you order an 0800, 0844 or 0845 number between 9am and 5pm Monday to Friday we will connect it within minutes and call you to test the number.

Our numbers can be pointed to a landline or a mobile phone.

We have a selection of memorable numbers and also an environmentally friendly fax to email service where faxes are sent to your pc as emails.

Don't forget to look at the extra features section in the left hand menu (points down to the right) and also our call answering service.