The way that it works is that you give DBS Chess a list of alternate contact numbers which they program in to your 0800, 0845, 0844 or virtual local number. Then, when a customer calls you and you are not in the office, the call will be routed through to your alternative numbers, whether that is your mobile, home number, another business colleague – whatever you choose. All you have to do is provide us with your alternative contact details and we do the rest.
It is a simple and effective way to make sure that your customers feel that there is always someone there they can talk to, and not just a continuous ringing. It costs just £5 + VAT to set up, and then £5 + VAT per month rental.