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Internet Marketing company in Lincoln with Investors in People status

Tuesday, 10 July 2012

What is DOBNA?

Good question! DOBNA stands for Divert calls on Busy or No Answer and effectively means that when you’re unable to answer your office phone, you can still answer your calls. It is one of the ten extra features that we offer to enhance our non-geographic and virtual local numbers.

The way that it works is that you give DBS Chess a list of alternate contact numbers which they program in to your 0800, 0845, 0844 or virtual local number. Then, when a customer calls you and you are not in the office, the call will be routed through to your alternative numbers, whether that is your mobile, home number, another business colleague – whatever you choose. All you have to do is provide us with your alternative contact details and we do the rest.

It is a simple and effective way to make sure that your customers feel that there is always someone there they can talk to, and not just a continuous ringing. It costs just £5 + VAT to set up, and then £5 + VAT per month rental. 

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DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP Tel: 0800 046 1688 Email: info@dbs-uk.co.uk


Welcome to DBS Telecoms.

We provide 0800, 0844 and 0845 numbers along with virtual local numbers for 500 UK towns and cities including London.

We were established 1986 and are an investors in people company and a member of the chamber of commerce.

A lot of people get confused about what type of number to buy so don't worry – we're here to help.

You can get information and costs by clicking on any of the pages in this menu

We'll gladly answer any questions you have Monday to Friday between 9 and 5.30pm.

Please use the number at the top of the screen or chat to us free online by clicking on the box just here.

There is no long term contract – only 30 days notice is required if you decide it's not for you.

If you order an 0800, 0844 or 0845 number between 9am and 5pm Monday to Friday we will connect it within minutes and call you to test the number.

Our numbers can be pointed to a landline or a mobile phone.

We have a selection of memorable numbers and also an environmentally friendly fax to email service where faxes are sent to your pc as emails.

Don't forget to look at the extra features section in the left hand menu (points down to the right) and also our call answering service.