"committed to providing the highest quality customer service"

Internet Marketing company in Lincoln with Investors in People status

Friday, 12 July 2013

How to make your business appear bigger than it is

There are plenty of ways to use telecoms to make your business appear to be bigger than it actually is.

A key one is the type of phone number you use. If you give out your main business number as your mobile phone number, then this suggests to clients or potential clients that you are a small business or a one man band.

If you use a local phone number as your main company number, then it suggests you are a company doing business only in a specific area – eg. you’re a London company or a Birmingham company or a Liverpool company.

However, if you use a non-geographic number such as an 0800 number or an 0845 number, then you are saying that you are a national company – these numbers are not specific to any geographic location other than the UK, so will make your company appear to be a national company. Any company can have them, and they can be pointed to your existing landline or mobile, so can make you appear to be bigger than you actually are.

You can then use a range of extra features to make your business seem even larger, for example the “Press 1 for Sales” (see video) feature inviting your callers to press a number for a different department (these can all point to the same phone), and call queuing, telling your callers they are in a queue and their call will be answered shortly. These are features callers associate with large companies, but are available to all businesses.

No comments:

Post a Comment

DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP Tel: 0800 046 1688 Email: info@dbs-uk.co.uk


Welcome to DBS Telecoms.

We provide 0800, 0844 and 0845 numbers along with virtual local numbers for 500 UK towns and cities including London.

We were established 1986 and are an investors in people company and a member of the chamber of commerce.

A lot of people get confused about what type of number to buy so don't worry – we're here to help.

You can get information and costs by clicking on any of the pages in this menu

We'll gladly answer any questions you have Monday to Friday between 9 and 5.30pm.

Please use the number at the top of the screen or chat to us free online by clicking on the box just here.

There is no long term contract – only 30 days notice is required if you decide it's not for you.

If you order an 0800, 0844 or 0845 number between 9am and 5pm Monday to Friday we will connect it within minutes and call you to test the number.

Our numbers can be pointed to a landline or a mobile phone.

We have a selection of memorable numbers and also an environmentally friendly fax to email service where faxes are sent to your pc as emails.

Don't forget to look at the extra features section in the left hand menu (points down to the right) and also our call answering service.