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Internet Marketing company in Lincoln with Investors in People status

Friday, 5 July 2013

More calls than you can answer at any one time? Try our Call Queuing feature

QueueWhat do you do if you have more calls coming in to your office than you can answer?

Do you let the phone just carry on ringing?

Do you ask the person you are already on the phone to if you can call them back?

Does the person calling just get an “engaged” tone?

If you do any of these options, then you are making your company look unprofessional, and also potentially losing a large amount of business. If customers or potential customers have trouble getting hold of you when they want to, then there is a high chance that they will just phone somebody else instead.

One of the answers to this problem is to add our “Call Queuing” feature to your 0800, 0845, local or 0844 number.

If people call you and you are unable to immediately take their call, they will be put into a queue. The feature will then play music to them, tell them their position in the queue, and play messages to them such as telling them their call is important to you and will be answered shortly.

The system can hold up to 50 calls in a queue. As soon as a phone becomes free, the call gets put through to it.

This system can be used by anyone with one of our numbers and is easy to add – no extra equipment is required. It is ideal for small, medium and large businesses. For more details, please see our extra features page.

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DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP Tel: 0800 046 1688 Email: info@dbs-uk.co.uk


Welcome to DBS Telecoms.

We provide 0800, 0844 and 0845 numbers along with virtual local numbers for 500 UK towns and cities including London.

We were established 1986 and are an investors in people company and a member of the chamber of commerce.

A lot of people get confused about what type of number to buy so don't worry – we're here to help.

You can get information and costs by clicking on any of the pages in this menu

We'll gladly answer any questions you have Monday to Friday between 9 and 5.30pm.

Please use the number at the top of the screen or chat to us free online by clicking on the box just here.

There is no long term contract – only 30 days notice is required if you decide it's not for you.

If you order an 0800, 0844 or 0845 number between 9am and 5pm Monday to Friday we will connect it within minutes and call you to test the number.

Our numbers can be pointed to a landline or a mobile phone.

We have a selection of memorable numbers and also an environmentally friendly fax to email service where faxes are sent to your pc as emails.

Don't forget to look at the extra features section in the left hand menu (points down to the right) and also our call answering service.