If somebody calls your business number when you are on another call, are busy, or when your office is closed, it doesn’t look very good to your customer or prospective customer if the phone just rings, or if they are faced with an engaged tone, and cannot leave a message. Chances are if they are a new customer, they are not going to keep calling back – they will just phone a competitor instead.
It is therefore a good idea to add our voicemail feature to your business numbers. It can be added to any of our 0800, 0845, 0844 or local numbers. The feature provides you with a personalised voicemail box – you can choose exactly what the message says, and we will record it for you. So, even if your customer cannot speak to you, they will at least hear the friendly, welcoming message of your choice.
One of the great benefits of this feature is that as soon as someone has left you a voicemail message, we will email that message to you as a recording, so you can listen to it straight away through your emails if you wish to. You can therefore hear their message whenever and wherever you are, so if it is urgent, you can get back to them straight away.
Another great part of the feature is that you will also be emailed the phone numbers of any calls you miss where the caller does not leave a voicemail message – so you can still call them back, thus minimising the amount of business lost through missing phone calls.